ROOM 1002 New century business center No 2#6 Hongde Road Haizhu district, Guang Zhou, Guang Dong

We’re open Monday – Sunday, 00:00 a.m. – 24:00 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We ship worldwide. The exact shipping rate varies based on the item weight and the destination country. We will always suggest the most appropriate shipping weight for our customers to help to save money. Our goal is always fast and secure delivery of items to our customers.

Which payment methods are accepted in the Online Shop?

We accept credit card, PayPal, etc, as the payment methods.

1). Credit Card. 

including Visa, MasterCard, JCB, Discover and Diners.

2). PayPal. 

The most convenient payment method in the world.

How long will delivery take?

The duration depends on the shipping method and the destination country. Delivery times vary based on the shipping method used.Usually, the product can be reached within 30 days .If the package cannot be delivered on time due to war, flood, typhoon, storm, earthquake, severe weather conditions, or any other situation which cannot be foreseen or avoided, then delivery will be postponed. In the event of such delays, we will work on the issue until there is a positive solution.

How secure is shopping in the Online Shop? Is my data protected?

Shopping on our website is safe, we have a privacy protection policy, please rest assured to shop

What exactly happens after ordering?

After ordering, we will ship to the customer according to the order address, and will send the shipping information to the email address left by the customer on our website.

Do I receive an invoice for my order?

Yes, if customer needs, please contact our customer service to get invoice.

Send us an email

tina@kahha.com